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To learn more about your order, ask questions or offer feedback about our products and services, please contact any of our stores.

Ask questions and raise concerns in the FAQ section below

To exchange a product, visit your account, select the order, and choose ‘Request Exchange.’ Follow the instructions to ship the item back, and receive a replacement quickly, ensuring a smooth and hassle-free exchange process.

To track your order, log in to your account, navigate to ‘My Orders,’ and click ‘Track Delivery.’ You’ll receive real-time updates on your shipment’s status, ensuring you stay informed from dispatch to doorstep.

If your order hasn’t arrived, check the tracking information first. If there’s a delay, contact our customer support team with your order details, and we’ll assist you promptly to resolve the issue.

Yes, you can request a product exchange within the stipulated period. Simply submit an exchange request through your account, follow the instructions, and we’ll ensure your replacement is delivered efficiently.

Extreme occasionally offers free gifts with selected purchases or during special promotions. Check our website, banners, or newsletter for current offers to enjoy complimentary items with qualifying orders.